Category: Features

First, when the event is over, we’ll be sending you a request for a review from Wedding Wire and the Knot. These two prestigious companies house all of our reviews for prospective clients to read. At the end of the year, they award companies that have a certain number of high ranking reviews. When we make this request, we are thrilled to hear how the event went and what aspects you enjoyed regarding our rentals. We consider it an honor when you do this for us.

Third, a word about the cleanup. If rinsing is available, we’d love to receive them in this condition. If not, then we want all the plates to be wiped down with little or no food debris. Please consult with your caterer regarding which they can do. One other little request that goes along with this – all the dishes are wrapped in plastic after the sanitation rinse. It is important to leave the bags on the plates so food debris doesn’t get tracked into the vehicle or studio. We tie the bags, you untie, leaving the bag on the sides. Once the rack is full of wiped down plates, pull up the bag and retie.

Fifth, to fill an order we first select and then pack items in specialized crates to avoid breakage. Crate by crate, they are placed in the sanitizing, energy/water efficient dishwasher. After drying, they are wrapped in food-grade plastic bags. Items are then either loaded up and delivered, or the client picks up and returns. If picked up, we’ll have everything on a cart, you’ll drive around the back of our building, and park near the back door covered by an awning. We will roll the carts to the door. Clients have commented that this is made easy for them. After noon is our best times for both deliveries and pickups; however, we can work out times if needed.

Lastly, and our most important, number 7th thing-to-know is that we want you to be happy with every choice. We don’t charge by the crate but by the piece. We welcome all studio visits and love helping you with your vision!